FAQs

1. What products do you sell?

We specialize in metal wall art, offering a wide range of designs to suit any home or office. Whether you’re looking for modern, abstract pieces or timeless designs, you’ll find the perfect artwork to transform your space.

 

 

 

2. How long does it take for my order to be processed?

Our order processing time is between 1-3 days. After that, your order will be shipped out, and you will receive tracking information.

 

 

 

 

3. How long will it take for my order to arrive?

Once your order is processed and shipped, it will take approximately 8-14 days for delivery, depending on your location.

 

 

 

 

4. Do you offer free shipping?

Yes! We offer free shipping on all orders within the United States.

 

 

 

 

5. What payment methods do you accept?

We currently accept PayPal for all transactions. PayPal provides secure payment processing and gives you peace of mind with your purchases.

 

 

 

6. What is your return policy?

We want you to love your new artwork! If you’re not satisfied with your purchase, you can return it within 30 days for a full refund. There is no restocking fee. You can initiate a return by contacting us via email or phone.

 

 

 

7. How do I return an item?

To return an item, simply contact us via email at [email protected] or call us at +1 208-581-3104. We will guide you through the return process and issue a refund once the return is accepted.

 

 

 

8. How can I contact Osis Art for support?

You can reach us through email at [email protected] or by phone at +1 202-968-1692. We’re here to help with any inquiries or issues you may have.

 

 

9. How long does it take to process a refund?

Refunds are processed within 10 business days of receiving your returned item. We’ll notify you once your refund has been issued.