Thank you for choosing Epic Tees! We strive to make your shopping experience as smooth and secure as possible. Please read our payment policy below for details on accepted payment methods, processing, and security.
Accepted Payment Methods
We currently accept PayPal as our primary payment method. PayPal provides a secure, fast, and reliable way to process payments, ensuring peace of mind for all our customers. You do not need a PayPal account to make a payment; PayPal also accepts credit and debit cards.
Payment Process
- Checkout: When you proceed to checkout, you will be directed to the PayPal payment gateway. You can either log into your PayPal account or choose to pay as a guest using a credit or debit card.
- Payment Confirmation: Once your payment is processed successfully, you will receive an order confirmation email from us. This email will include a summary of your purchase, including shipping details and an order number.
- Order Processing: After payment confirmation, we will begin processing your order. Our processing time is 1-3 days.
Order Security
We take your security seriously. PayPal uses the highest level of encryption and fraud prevention to ensure that your payment information is protected throughout the transaction.
At no point do we have access to your payment details beyond what is necessary for fulfilling your order.
Pricing
The prices listed on our website are in USD. All taxes, shipping charges, and fees (if applicable) will be calculated at checkout.
Order Cancellations
Once an order is placed and payment is processed, it cannot be canceled or modified. However, if you wish to return an item, we offer a 30-day return period.
Refunds and Exchanges
- Refunds: If you are not satisfied with your purchase, you may return your item for a refund within 30 days. Refunds will be processed to the original payment method within 10 business days after the return is accepted.
- Exchanges: For exchanges, we recommend returning the item you have and placing a new order for the desired item. This ensures the fastest processing time for getting the item you want.
Customer Support
If you have any questions about payments or need assistance with your order, feel free to reach out to us:
- Email: [email protected]
- Phone: +1 208-581-3104
- Address: 9819 Braewick Dr, Houston, TX 77096, USA
We appreciate your business and are here to help with any payment-related questions you may have. Thank you for shopping with Epic Tees!